Reference

What the 1filmwap Privacy Policy Covers

Everything 1filmwap records about you — the number you sign in with, the wallet you cash out to, the phone you last used — is written out here in plain words, with the reason we hold each piece.

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1filmwap What the 1filmwap Privacy Policy Covers
SECURITY AND RETENTION

How We Protect and Delete Account Data

Session logs, wallet records and device history each get their own shelf life, and the delete date is set when the record is created rather than decided later. Anything past that date goes. Anything tied to an open wallet check or a payment dispute stays until the case closes, because wiping it early would leave you without proof on your own money. Access inside the team runs on roles — whoever verifies your Nagad deposit can see that transaction, not your whole history.

Code-based mobile sign-in Your profile sits behind a one-time code sent to your registered number, so a leaked password alone gets nobody in. Change your number and we verify the new one before it can receive codes.
Cookie controls you own Blocking cookies in your browser signs you out between visits but leaves the lobby readable. Clearing them wipes the stored session. We do not use them to trail you across other websites.
Retention with an end date Session logs and language preferences clear first. Transaction records last longer, because a wallet dispute can surface after you have stopped playing. Each record type carries its own expiry.
Role-based internal access Staff see only what the job needs — support reads account and wallet status, not your full session history. Every lookup is stamped against the staff account that opened it.
REACHING US

Where to Send a Privacy Request

You do not need a formal letter to get your records corrected. Open your account, tap the help icon and choose the privacy topic; the message goes to the team that handles wallet and account records, not a general queue. Tell us the mobile number on the account and what you want changed — a name correction, a copy of what we hold, or deletion of records we are not required to keep. We answer on the number and email already saved to your profile, and we may ask you to confirm from that number first, so nobody else can pull your records.

Team online

In-account help desk

Tap the help icon on your signed-in screen, pick the privacy topic and describe what you need. Your account number travels with the message, so we find your records without making you repeat yourself.

Registered number check

Bigger changes — a copy of your data or a deletion request — get confirmed on the mobile number you registered with. We message or ring that number, you approve, and the request moves to the team.

Written follow-up by email

Prefer a written trail? Send the same request from the email address saved on your account. Matching that address to the profile is our check that the sender really is the account holder.

Privacy Questions You Ask Us Most

Six questions come up again and again when people ask about their records, and the answers below are the ones we give over the help desk. They cover what we hold, who can see it, how long it stays and how to get a copy — including what happens with bKash, Nagad and Rocket deposits. If your case is not here, message us from your account and we will answer it directly instead of pointing you at another page.

A mobile number, your name and the wallet you verify with. Transaction records build up as you deposit and withdraw, plus device and session logs, so we can tell your logins apart from someone else's.

Yes. Ask through the help icon or from your registered email, confirm the request from your registered number, and we compile the account, wallet and session records tied to your profile.

Only where a payment rail or a legal requirement forces it — a wallet provider confirming a deposit, for example. We do not sell data or hand your number to outside advertisers.

Longer than session logs, since a bKash, Nagad or Rocket dispute can surface after you stop playing. Once the record's expiry passes and nothing is open, it is deleted.

Login and session data stop being collected straight away. Wallet and transaction records stay until their retention period ends, because payment tracing may still be needed, then they are removed.

No. You sign in again each visit instead of staying logged in between taps, and saved settings like language may reset. Games, wallet and support keep working as before.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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